RevPayments — Known Issue
Identified - We’ve received reports that some customers are unable to process credit card transactions through RevPayments following a recent Google Chrome security update.

This issue requires a software update from Global Payments, and we have notified their team to ensure they are aware and working toward a resolution.

We’ll share updates as soon as more information becomes available from Global Payments.
Nov 04, 2025 - 13:09 CST
Scanning integration currently unavailable
Identified - We are aware of an issue impacting the ability to scan directly into RevolutionEHR following a recent Google Chrome security update.

Our development team is actively working to update our scanning integration software to restore full functionality as quickly as possible.

In the meantime, documents can be scanned outside of RevolutionEHR using your scanner’s software and uploaded manually.

We’ll post an update as soon as this issue is resolved.
Nov 04, 2025 - 13:09 CST
Uptime over the past 90 days. View historical uptime.
RevolutionEHR United States Operational
90 days ago
100.0 % uptime
Today
RevolutionEHR Canada Operational
90 days ago
100.0 % uptime
Today
Internet Status ? Operational
Integrated Partners ? Operational
90 days ago
99.63 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 23, 2025

No incidents reported today.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025
Third-party outage: RXNT login unavailable
Resolved - RXNT has informed us that they have resolved this issue and the integration with RevolutionEHR should be working as normal now.
Nov 18, 16:01 CST
Monitoring - RXNT has confirmed that users should now be able to log in successfully. They have reverted to their legacy login page to restore access and avoid further delays.

RXNT mentioned that some users may receive an “Invalid password” error. In that even they suggest a password reset by following the steps below:

On the RXNT login page, click Forgot Password and complete the reset.

In RevolutionEHR, update your stored RXNT credentials:

Admin → Employee/Roles → Employees → [your profile] → External System IDs.

Please note: RXNT system performance may be slower than usual while services fully recover. We’re continuing to monitor and will share updates as we receive them.
Nov 18, 12:08 CST
Investigating - RXNT has reported the following: It has been brought to our attention that customers are experiencing a full system outage impacting the ability to log into RXNT. This issue has been flagged as a priority 1 issue, which means our engineering team will work around the clock until the issue is resolved.

As a result, RevolutionEHR’s integration with RXNT may be unavailable or degraded. We’re monitoring RXNT’s progress and will post updates as we receive them.
Nov 18, 10:48 CST
RevEngage is currently unavailable
Resolved - This incident has been resolved.
Nov 18, 10:45 CST
Monitoring - CloudFlare has reported that their outage has been resolved
Nov 18, 09:00 CST
Identified - An outage at CloudFlare is impacting several systems like ChatGPT and X. Doctible, which powers RevEngage, is also being impacted by the CloudFlare outage. We will continue to monitor the information being posted by CloudFlare and provide any updates as they become available
Nov 18, 08:23 CST
Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025
TriZetto Connectivity Issue
Resolved - This incident has been resolved.
Nov 11, 12:39 CST
Investigating - TriZetto is currently experiencing issues that are preventing users from logging in. Their team is actively investigating and working to resolve the problem.

As a result, RevolutionEHR users may encounter an “Unable to connect to TriZetto” error message when attempting to submit claims or send patient statements.

We will provide updates as soon as more information becomes available.
Nov 10, 13:47 CST
Nov 10, 2025
Nov 9, 2025

No incidents reported.

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