We previously informed you about an upcoming system upgrade scheduled for June 7th. As we continued preparations, we identified opportunities to further optimize and strengthen the rollout. To ensure the highest level of quality and reliability, we made the strategic decision to postpone the original date and refine the plan accordingly.
We are now pleased to announce that the upgrade is rescheduled for July 12th, beginning at 10:00 PM Central Time, with an estimated duration of 8 hours for the maintenance window.
Please note: All other information regarding the upgrade remains the same, except for the revised date. The upgrade aims to improve overall performance, scalability, high availability, and reliability through migration to a fully managed, high-performance relational database. What to Expect:
--System Unavailability: Our platform will be temporarily offline from July 12th 10:00 PM to 6:00 AM Central Time. --Rollback Plan: In the unlikely event of a major issue, we have a rollback plan in place. Restoring service would take approximately 30 minutes once enacted. --Support Monitoring: Our support team will be actively monitoring emails on Sunday, July 13th, for any issues related to the upgrade. --Reporting Issues: If you encounter any problems during or after the upgrade, please report them to customersupport@revolutionehr.com. --Immediate Response: Our engineering team will be on standby Sunday, July 13th, to address any potential issues quickly. --Monday Support: Additional staff will be available on Monday, July 14th, to handle any issues that arise during the start of normal operations. --Rollback Plan Availability: The same rollback procedure will be ready on Monday if needed.
Thank you for your understanding and patience as we work to make our platform more stable and efficient.
Posted Jul 08, 2025 - 14:55 CDT
This scheduled maintenance affects: RevolutionEHR United States.