Rev360
Identified - The following statement was provided by TriZetto:

TriZetto Provider Solutions is aware that users may be experiencing slowness or errors when transmitting claims. If a time out or error occurs, please try again later.

Due to send and receive file errors, clients may utilize the Alternate Send Method to submit claims by logging into the TriZetto website and navigating to the following:
On the home page under the Send and Receive menu:
Send/Receive Files
Switch to Althernate Send Methods
Browser for the file to upload
May 16, 15:50 CDT
RevolutionEHR United States Operational
90 days ago
99.9 % uptime
Today
RevolutionEHR Canada Operational
90 days ago
100.0 % uptime
Today
Internet Status ? Operational
Integrated Partners ? Operational
90 days ago
90.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
May 27, 2019

No incidents reported today.

May 26, 2019

No incidents reported.

May 25, 2019

No incidents reported.

May 24, 2019

No incidents reported.

May 23, 2019
Resolved - TAB has reported that all systems are back to normal
May 23, 15:30 CDT
Investigating - We have received a report from TAB that their system is down. If you use the TAB (The Appointment Book) integration with RevolutionEHR, currently no actions will sync between the two systems as TAB is unable to receive or transmit any data. We will post new information as soon as it is received.
May 23, 14:38 CDT
Resolved - An adjustment has been made by our engineers that should stop the error message and the issue with accessing Reports and Administration due to that error. Please log out/in to refresh. Thank you
May 23, 14:31 CDT
Investigating - We are aware that an error message is appearing in RevolutionEHR containing wording that references "Uncaught object". Our engineers are investigating and we will post additional information as soon as it becomes available
May 23, 14:27 CDT
May 22, 2019

No incidents reported.

May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019
Resolved - This incident has been resolved.
May 16, 15:40 CDT
Identified - TAB is in the process of doing some updates which may impact their ability to sync with RevolutionEHR and other systems. If you are experiencing a problem syncing between TAB and RevolutionEHR please contact TAB customer support. We will post any updates from TAB here as they become available.
May 6, 12:14 CDT
May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.